DTH operator TATASKY is well known for its after sales service & good Customer Care service. But one thing many of its customers agree (as per different forums) is that channel packaging by TATASKY is worst.
Their move to remove Sports channel out of base pack was welcomed by many saying that this would bring base price lower, and also avoid burden on un-interested customers. But later it introduced Life-style Gold pack and putting all new channels like Imagine, Colors in it, but what was ridiculous that FTA channels like 9X were also added in that pack, and even business news channel from UTV. This channels were no way related to lifestyle! And many other DTH operator do provide this GEC channels in base pack with other Hindi GEC.
Later they introduced many pack a Cosmo pack for English movie channels like TCM, World Movies, etc. It looked fine as package contained special genre channels, but again TATASKY made a strange decision of adding business news channel ET NOW to this pack. This would be most stupid decision about channel packaging by any pay TV operator.
Customers should lodge a protest about such packaging to TATASKY, and better TATASKY should explain about their ridiculous packaging. This type of channel packaging is causing lot of discontent among customers, and TATASKY should act on it before it is late (i.e. customers shift to better options).
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